1. Data Controller
The controller of personal data collected through this website is:
We determine the purposes and means of processing personal data collected through this website and are responsible for it as a data controller under applicable law.
2. Scope of this Policy
This policy applies to website visitors and people who contact us by email, telephone, WhatsApp, or a contact form available on the website. It does not apply to third party websites or services opened through our links; please review their own privacy policies.
3. Personal Data We May Collect
- Contact details you voluntarily provide, such as your name, email address, phone number, and the content of your message or enquiry.
- Technical data necessary to operate and protect the website, such as IP address, browser or device type, requested pages, approximate visit time, and security or error logs produced by the hosting server.
- Any additional information you choose to share when requesting a quotation, consultation, or service.
4. Why We Use Data
- To respond to your enquiry and provide a consultation, quotation, or service you requested.
- To communicate with you about your project or professional relationship, where appropriate or with your consent where required.
- To operate and secure the website, identify faults or misuse, and prevent unauthorized access.
- To meet legal and accounting obligations and protect our rights where necessary.
5. Processing Basis and Consent
We process data for the stated purpose for which it was collected and only to the extent necessary. Where consent is required by law or by the nature of the processing, we request it clearly; you may withdraw it at any time without affecting the lawfulness of earlier processing. Applicable laws may also permit processing without consent, for example to perform your request, meet a legal obligation, or protect legitimate rights.
6. Sharing and Transfers
We do not sell or rent personal data. We may make the minimum necessary data available to service providers acting for us, such as hosting, email, or technical support providers, subject to appropriate confidentiality and security obligations. We may disclose data where required by law, court order, or a competent authority. If providing a service requires a transfer of data outside Qatar, we will take the appropriate measures and safeguards required by applicable law before that transfer.
7. Cookies and Similar Technologies
This website currently uses only operational technologies necessary to provide and secure the website. It does not use targeted advertising cookies or third party marketing analytics on this page. You may configure your browser to reject or alert you to cookies, although this may affect some website functions generally. If we later add non-essential analytics or marketing tools, we will update this policy and provide an appropriate consent mechanism before activating them where required.
8. WhatsApp and External Links
When you select a WhatsApp or other external link, you move to a third party service and your data is subject to that party’s privacy policy. We do not control those practices, so please review their policies before providing information.
9. Data Security
We apply reasonable administrative and technical safeguards appropriate to the data and related risk, including limiting access to people who need it, protecting hosting systems, reviewing permissions, and keeping security logs where needed. No electronic transmission or storage method is completely secure, but we work to reduce risks and respond to incidents in accordance with applicable law.
10. Retention Period
We retain contact details and enquiries for no more than 24 months after the last meaningful contact, unless a longer period is required to enter into or perform a contract, meet a legal or accounting obligation, or protect a legal right. After the purpose and appropriate retention period end, we securely delete or anonymize the data.
11. Your Rights and Choices
Subject to applicable law and the circumstances, you may request:
- Access to your personal data and a copy of it.
- Correction of inaccurate data or completion of incomplete data.
- Withdrawal of consent for processing based on your consent.
- Objection to or restriction of certain processing where there is a legitimate basis.
- Deletion or destruction of data when continued retention is no longer justified, subject to legal obligations.
- A complaint to the competent data protection authority in the State of Qatar.
We will need to verify your identity before acting on a request to protect your data. We will respond within the period required by law or, where no period is specified, within a reasonable time.
12. Exercising Rights or Making a Complaint
Email the address below with a clear subject such as “Privacy Request”. Include your name, the contact method related to your request, and the nature of your request. If you are dissatisfied with our response, you may contact the competent data protection authority in Qatar.
13. Children’s Privacy
Our website and services are not knowingly directed to children. We do not knowingly collect personal data from children without parental consent or supervision where required. If you believe a child has provided personal data to us, please contact us so we can review and take appropriate action.
14. Changes to this Policy
We may update this policy when our services, practices, or legal requirements change. We will publish the updated version on this page and change the “Last updated” date. We recommend reviewing it periodically.
15. Applicable Law
This policy is interpreted and applied in accordance with the laws and regulations in force in the State of Qatar, including Law No. 13 of 2016 on Protecting Personal Data Privacy and related guidance, to the extent applicable to our activities and processing.